National Center for Competency Testing (NCCT) Medical Assistant Practice Test

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Study for the NCCT Medical Assistant Test. Enhance your skills with comprehensive questions and explanations. Prepare for your exam effectively!

Each practice test/flash card set has 50 randomly selected questions from a bank of over 500. You'll get a new set of questions each time!

Practice this question and more.


What is the suggested procedure for canceling an appointment in the appointment book?

  1. Erase the entry completely

  2. Mark through the entry with a single red line

  3. Write "Canceled" beside the entry

  4. Leave the entry as is

The correct answer is: Mark through the entry with a single red line

Marking through the entry with a single red line is a standard procedure for canceling an appointment in an appointment book. This method maintains the integrity of the scheduling record by clearly indicating that the appointment was originally scheduled, while also showing that it has been canceled. The use of a single red line is visually distinctive, making it easy for anyone reviewing the appointment book to quickly identify that the appointment is no longer valid without obliterating the original entry. This practice allows for better record-keeping, which can be important for follow-up purposes or if the patient wishes to reschedule. Other options, like completely erasing or leaving the entry as is, can lead to confusion and inaccuracies in the appointment records. Writing "Canceled" beside the entry is a possible approach but may not provide the same immediate visual cue as a strike-through does, potentially leading to misunderstandings or oversight.